Our No-Hassle Policies

Shipping

  • Shipping is free across Canada exept for Northwest Territories and Nunavut.
  • No duties and customs for items purchased within Canada.

  • Yes, tracking number is provided.
  • Signature is required at the time of delivery to ensure safe delivery.
  • Each order is carefully packaged to ensure a safe sending.
  • If a PC arrives damaged or there is an issue with the PC, the customer must notify Techbytes Inc. in writing and provide photos of any damage to the outer packaging and the product, shortage, or other discrepancy, or error in parts within three business days after receipt of the shipment.  Otherwise, the customer is deemed to have accepted the Products.

  • Orders are shipped via Canada Post Expedited Parcel with signature, estimate shipping time is 2-5 business days for all provinces except Northwest Territories and Nunavut.
  • Orders are fulfilled within 1-3 business days of order placement.

  • Currenty, we do not offer shipping to outside of Canada. Stay tuned for more!

Returns and Exchanges

  • Our return policy allows for return or exchanges within 7 days of purchase.
  • Techbytes is not responsible for any shipping costs or insurance for the PC to be returned. 
  • The PC must be in the same condition as it was when it was shipped.
  • The PC must be returned with all interior and exterior packing foam, and boxes, along with all cables and peripherals.
  • Techbytes Inc. will not assume any shipping damage for returned PCs.

  • Customer may cancel their order at any time before the order is fulfilled, a full refund will be granted within 2 to 7 business days.
  • The returned PC must be in good standing with no evidence of tampering and alterations in settings.